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      Access and modify your user settings

      Your user settings will allow you to select your username, to modify your password as well as your notification settings.

      Go to 'User Settings' via your main menu.

      User Settings

       

      Adding your username 

      Choose a username and add it in the 'Name' field.

      Name

       

      Changing your password

      Click on the 'Change my password' button to receive an email containing the instructions on how to change your password.

      Change password

      Password Email

      Activate or deactivate your notifications

      There are two ways to be notified of recent activities related to your account on PivoHub. You can choose the method you prefer depending on the type of activity (order, invitation, message, etc.).

      Ways to receive notifications

      Via email: Receive an email updating you on the latest activities related to your account.

      Via platform notification: Receive notification directly on the platform.

      Notification

       

      Activating and deactivating notifications

      You can activate and deactivate notifications by simply toggling an activity on and off

      Types of notifications

      Message concerning an order A message related to an order has arrived. The notification will indicates the order number as well as the details of the message.

      Integration failed an operation because of a configuration error

      		 Linked to upcoming accounting system integrations

      Integration failed an operation because of a reference error

      		 Linked to upcoming accounting system integrations
      Message from a company A retailer wants to get in touch with you. Click on the notification to read their message.
      New invoice when shipment has returns A new invoice (when the shipment has returns) has been published. The invoice number is specific in the notification.
      Order pending You have received an order! Go to your 'Orders' page to accept or reject the order.
      Retailer proposal You have received a connection proposal from a retailer.
      Transfer canceled A distributor did not accept your inventory transfer.
      Transfer pending You have a pending inventory transfer.
      Transfer received by recipient Your distributor has acknowledged reception of your inventory transfer.
      User invitation A user invitation for your account has been sent.

       

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      Or write directly to support@pivohub.com